Catlin Group Ltd

Gracechurch Street, London

How to achieve high levels of confidentiality in meeting rooms which currently offer poor acoustic privacy.

Case Study

  • Primary objectives
    Speech privacy
    Reduce interruptions
  • Products used
    LogiSon sound masking
  • Scope of work
    Meeting rooms

Global insurance/reinsurance firm Catlin suffered from poor privacy across their meeting rooms, where high levels of confidentiality were required.

Meeting rooms suffered from cross-talk as a result of a low background ‘noise floor’, which was approximately 35dBA, whilst leaks in the fittings and ventilation allowed conversations to be heard in the adjoining rooms and corridor. It was also possible to hear conversations in the HR open plan area, which caused irritation to the staff.

Acoustic Comfort were engaged by Square Foot Design to assist in increasing privacy both for users in the meeting rooms and for the staff in the HR area.

Catlin Group were extremely happy with the results and impressed that the installation was completed in just one evening.

The solution for Carey Olsen completely solved an issue which is critical to a business model that requires concentration and confidentiality in its communication. This was delivered quickly and with no disruption to the business.

Sound level tests: cellular office

These example test results measure sound leaking from a closed meeting room into an open plan area.

  • For both tests, a person was positioned in the conference room with the door closed.
  • Sound pressure measurements were taken in the open plan area.
  • For the first half of each test, there was no speech.
  • For the second half, the person in the conference room spoke with a ‘presentation’ voice.


Square Foot Design

‘’Everything is in exceptional order and the clients are extremely happy with the results already. I sound tested the rooms with a colleague and am amazed at the level of acoustic control already in place, if it improves on this, even better.

“Many thanks to you and Phil for doing such a good job.”

Gary Varndell
Project Management & Design Consultant

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